Question 1 – Which of the following items is workplace violence?
A- Violent acts that occur in the workplace or is related to it;
B- Violent behavior that occur in the workplace or is related to it;
C- Threats that occur in the workplace or is related to it;
D- A and B are correct;
E- All of the above are correct.
Question 2 – Which of the following facts/statements is true?
A- Workplace violence should be considered a common hazard worthy of the attention of safety and health professionals;
B- More than 60% of violence incidents occurred in the private companies;
C- 20% of violence incidents occurred in the self-employed individuals;
D- A and B;
E- All of above.
Question 3 – Employees who are 65 years and older are more unlikely to be victims than are younger employees.
A- True
B- False
Question 4 – Which of the following facts/statements is true?
A- 33% of all managers surveyed experienced at least one violent incident in the workplace;
B- 75% of the reported incidents were fistfights;
C- 13% of the incidents were employee against supervisor;
D- A and B;
E- All of the above.
Question 5 – By NIOSH, if the violent act occurred on the employer’s premises, which of the following criteria apply, then it is considered an on-the-job event?
A- If the victim was engaged in work activity, apprenticeship, or training;
B- If the victim was on break, in hallway, restroom, cafeteria, or storage areas;
C- If the victim was in the employer’s parking lot while working, arriving at, or leaving work;
D- A and B;
E- All of the above.
Question 6 – How many components does the workplace analysis consist of?
A- 3;
B- 6;
C- 2;
D- 7
E- None of the above.
Question 7- 30% of all violent acts were committed by females.
A- True
B- False
Question 8 – Past violent behavior is typically an accurate predictor of future violent behavior.
A- True
B- False
Question 9 – If the workplace has become a competitive, stressful, and sometimes the frustrating place, the emotional explosion that results can manifest itself in violence.
A- True
B- False
Question 10- To prevent the workplace violence, installing adequate lighting, particularly in the parking lots is classified as:
A- Administrative control;
B- Adjustments and modification;
C- Monitoring and feedback;
D- Engineering control;
E- None of the above.
Question 11- Which of the following items is NOT a don’t for supervisors?
A- Don’t try to diagnose the personal, emotional, or psychological problems of employees;
B- Don’t discuss an employee’s drinking unless it occurs on the job;
C- Don’t counsel employees about attendance, tardiness, and job performance;
D- B and C
E- None of the above.
Question 12- Incidents of verbal attacks should be evaluated routinely by the affected department.
A- True
B- False